Q1 What is the purpose of this project?

This project subsidizes a portion of the usage fees for children who do not attend school during the compulsory education stage and attends free schools, etc., so that children who are unable to adapt to school life and find it difficult to survive can grow up as themselves. By doing so, the aim is to reduce the financial burden on parents.

Q2 What kind of facilities are “free schools, etc.”?

Generally speaking, it refers to a private facility that provides learning activities, educational counseling, hands-on activities, etc. for children who do not attend school. Their scale and activities vary widely, and they are established and operated under the autonomy and initiative of the private sector.
The requirements for free schools, etc. in this project are listed in the "Project Overview".
For detailed requirements, please check the link below.
※Business overview

Q3 If I attend a school outside Tokyo, am I eligible?

If you live in Tokyo, you are eligible.

Q4 Are children of foreign nationality eligible?

If you live in Tokyo and attend a Japanese school, you are eligible.

Q5 Are there any requirements regarding the number of days of absence?

There is no requirement for the number of days of absence.

Q6 Are children entrusted to foster parents or children in child welfare facilities such as orphanages eligible?

You may be eligible.
We need to confirm the status, etc., so please contact the secretariat.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q7 Are the recipients of the grant a guardian? Are you a child?

In this project, the recipients of the grant are parents.
Parents living in Tokyo who have a contract with a free school etc. should apply.
For details on the requirements for grant recipients, please see the link below.
※Business overview

Q8 Can I be eligible for the grant if I am not the person with parental authority?

If there is no parent, a guardian of a minor can be eligible for the grant.
For details, please contact the secretariat.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs- support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q9 My father has a contract with a free school, etc. In this case, can the mother be eligible for the grant?

Parents who have a contract with a free school etc. are eligible for the grant. Therefore, in this case, the father is eligible for the grant.
In addition, if the mother is in daily contact with the school, it is necessary to apply with the mother's name, etc.

Q10 I am currently working alone outside of Tokyo and do not live with my children. Can I still qualify for the subsidy?

You can become eligible for the subsidy by submitting documents that confirm that you are moving from Tokyo to outside of Tokyo.
In addition, if you do not live with your child, you will need to enter the name of the person currently living with your child on the application form.
For confirmation documents, please contact the secretariat.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q11 Due to unforeseen circumstances, I have temporarily evacuated outside of Tokyo. In this case, can I be eligible for the grant?

Please contact the office to confirm the status.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q12 My grandmother, who does not have parental authority, has signed up with a free school. In this case, can my grandmother be eligible for the grant?

As a general rule, you cannot be eligible for the grant unless you have parental authority.
However, if the parent has difficulty paying the usage fee, they may be eligible for the subsidy.
For more information, please contact the secretariat.
[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam.
We apologize for the inconvenience, but please replace (at) with @.

Q13 Why can I be eligible for the subsidy only if I have a contract with a free school, etc.?

This is because the purpose of this project is to reduce the financial burden on those who pay usage fees for free schools, etc.

Q14 I am a foreign national, can I be eligible for the grant?

Foreign nationals may also be able to apply as long as they have an address in Tokyo.
For details on the requirements for grant recipients, please see the link below.
※Business overview

Q15 Are there any income restrictions?

There are no income restrictions.

Q16 I attend a free school, etc. outside of Tokyo. Will I be eligible?

The location of the free school, etc. is not a requirement for the grant.

Q17 Are international schools eligible?

A The requirement for the subusidy is that the facility's primary purpose is to provide support for students who are not attending school.

Q18 Are online schools eligible?

Since the subsidy requirement is that the facility be a day-care facility, it is not eligible.

Q19 I attend a free school that combines online and day school. Is this applicable in this case?

Courses that are based on a day-to-day course and that use online support as a supplement depending on the child's condition are eligible.
Even if it is a day-care facility, if you are choosing a course that involves activities only online, you will not be eligible.

Additional information (added on December 27th)
○If online activities are included in the usage fee for day-to-day use, this usage fee will be applied.
○If the usage fee for on-site use and the online usage fee are set separately, the online usage fee will not be covered.
○If you pay a usage fee each time in addition to the basic fee, only the usage fee charged to the center will be covered, and the usage fee for online activities will not be covered.

Q20 I attend a free school that has daytime and nighttime courses. If I choose a Sunday-only course or a night-only course, am I eligible?

Not applicable.
Even if it is a day facility, the subsidy requirement is that the child attends the facility primarily during the day.

Q21 Why is it a requirement to attend the facility during daytime hours?

This is because this project aims to support children and students who find it difficult to attend school to work in a "third place" other than school and home.

Q22 I am planning to attend a free school, etc. that is scheduled to open in the future. Will this apply?

Facilities that are open in the month in which the grant begins can apply.

Q23 What kind of facilities are “facilities whose main purpose is to support truancy?”

This facility accepts children who are not attending school and provides them with psychological care and learning.

Q24 I attend a free school that supports children who do not attend school, but there is no information to that effect on the free school's website. Is this applicable in this case?

When applying for grant, it is necessary to submit documents that confirm that the facility is ``a facility whose main purpose is to support truancy.''
Materials other than the homepage (brochures, articles of incorporation, etc.) may be used. Please ask the free school etc. to prepare the materials.

Q25 Are schools that offer diversified learning (so-called truancy special schools) eligible?

Schools that diversify learning are not eligible as they are stipulated in the School Education Act.

Q26 Are free schools that only hold events eligible?

The facility is not eligible because it must be continuously open as a day-care facility.

Q27 What kind of expenses do “usage fees” specifically refer to?

This is a fee paid periodically or each time you use the fee to attend a free school, etc.
However, in addition to the enrollment fee, fees paid separately from usage fees (facility operating costs, teaching materials costs, event participation fees, etc.) and transportation costs to and from the facility are not eligible for the grant.

Q28 Is the subsidy a fixed amount of 20,000 yen per month?

Subsidies are not fixed payments.
We will pay the application amount (grant amount decided) up to a maximum of 20,000 yen per month.
However, if the amount actually paid to the free school, etc. is less than the application amount (determined amount for grant), the amount actually paid will be paid.

Q29 Are the usage fees paid in the month of application eligible for the subsidy?

As a general rule, applications must be made from the 1st of the month before the month in which the subsidy starts to the last day of the previous month, but applications can be made retroactively up to the usage fee for April 2024. However, the timing of subsidy payment varies depending on when the application was submitted.
For details on the application acceptance period, please check the link below.
※Business overview

Q30 My receipt from a free school etc. does not say "usage fee", but is it eligible for the subsidy?

It does not necessarily have to be written as "usage fee," but if it cannot be confirmed that the expense corresponds to "usage fee," it may not be eligible for the subsidy. For details regarding receipts, etc., please check pages 5 and 6 of the Usage Status Report User Manual.
Click here (PDF link)

Q31 If I attend multiple free schools, are the usage fees for any of them eligible for the subsidy?

Children attending multiple facilities are also eligible for the subsidy, but the maximum subsidy amount is 20,000 yen per month per child.

Q32 If I attend multiple free schools, how should I apply?

You can apply for multiple free schools, etc. until the total application amount per month reaches 20,000 yen (*).
(If the application amount per month exceeds 20,000 yen (*), you do not need to apply for the second or subsequent free school.)

If you apply by mail, please use the special We will send you the form, so please contact our office and request it to be sent to you.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q33 Where should I apply?

Online applications can be made from "My Page" on the top page.

In addition, if you do not have an internet connection, you can apply online from "My Page" on the top page.

In addition, if you are unable to apply online due to lack of internet access, you can apply by mail.
If you have difficulty printing the application documents, please contact the secretariat and request that the application documents be sent.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q34 Is it possible to bring application documents directly to the secretariat?

Submissions cannot be submitted directly. Only online or mailed applications will be accepted.
For details on applicant requirements, please check the link below.
*How to apply

Q35 My child lives in the dormitory of the school he/she attends, is this applicable?

Children are eligible if they live in a dormitory designated by their school. You will need a dormitory certificate issued by your school, so please contact the office for details.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q36 There are documents (brochures, leaflets, leaflets, etc.) that can confirm the usage fee structure of free schools, etc., but what exactly should I submit?

If the document has multiple pages, such as a pamphlet, please submit the document with the cover page and the area where the usage fee structure is clearly visible.
If it is a single piece such as a flyer, please submit the entire flyer.

Q37 There are documents (brochures, articles of incorporation) that can be used to confirm that the main purpose of the activity is to support children who do not attend school, but what exactly should I submit?

If the document has multiple pages, such as a pamphlet, please make sure that you can clearly see the cover of the document and the part that says ``the main purpose of the activity is to support children who are not attending school.''
If it is a single piece such as a flyer, please submit the entire flyer.

Q38 Will I be able to apply online unless I have all of the free school confirmation documents (Form 2), personal identification documents, etc.?

You can fill out the application form before you have all the necessary documents, but filling out the application form alone will not complete your application.
Please note that your application will be completed by not only filling out the application form but also uploading the application documents.
Also, you can temporarily save the information by entering it halfway and pressing "Save and Next", and you can resume inputting from the halfway point.

Q39 I would like to apply for two children. Do I need two My Pages?

You can apply for multiple children on My Page, so there is no need to create a My Page for each child. Please note that an application form must be completed for each child.
Once the application for the first person is completed, the "Apply" button at the top of the screen will change to "Application for 2nd and subsequent persons" and you will be able to register the second person.

Q40 If I attend multiple free schools, how should I enter information?

In the application form, click the ⊕ button for "Input about the second and subsequent free schools, etc." at the bottom of the page "3. Free schools, etc. that you plan to attend (are attending)" and enter the second one. Please enter information about the following free schools.

Please enter only if any of the following apply.
① If the total monthly usage fee (tax included) or average monthly usage fee (tax included) of the first free school etc. is less than 20,000 yen​
② Grant application entered in the first step If you are (are) planning to attend another free school etc. during a period other than this period
(*) If there is a deduction amount, the amount will be removed.

Q41 The application amount/grant application amount per month is not displayed. (A hyphen (-) will be displayed.)

If you enter multiple free schools, a hyphen (-) will be displayed. Please check Click here for details.

Q42 Once I have completed my online application, what should I do if I want to modify the application details?

You cannot change the status of "Reception Completed" on My Page. If you find any input errors or changes, please contact the office.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q43 My online application has been completed, but the status is "Received" instead of "Application completed". In this case, has the application not been completed yet?

When the online application is completed, the status on My Page will change to "Reception Completed."
After that, the status will change to "Confirming contents" and the secretariat will confirm the input contents and documents.
Once the content confirmation is complete, the status will change to "Application Completed".
You will not be able to proceed to the review unless the status changes to "Application Completed", so please check your My Page regularly even after completing your online application (it will become "Application Completed" approximately within 3 weeks of application).

Q44 After applying, the status of my page has not changed from "Confirming details". Please tell me the situation.

For applications whose status is "Confirming contents", please wait as the secretariat will review the input contents and documents one by one.
When "Application Completed" is displayed, it means that the confirmation of the contents of the documents has been completed. Please wait until you receive the screening results.
*If there are any deficiencies in the application content, we will contact you via email and ask you to make corrections.
*If the status does not change to "Application Complete" even after 3 weeks have passed since you applied, please contact the secretariat.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q45 Is it possible to re-check the images and PDF files of the uploaded documents after applying?

In principle, it is not possible to check the uploaded documents after applying. Please be sure to keep the documents you uploaded at the time of application.
The application form can be checked from the "Application/Payment Status" column on the top page of My Page.

Q46 When performing public personal authentication, my electronic signature certificate (signature password 6-16 digits) was locked. What should I do?

The signature password can be initialized.
For details, please check the website of the Organization for Local Government Information Systems or contact the office of the ward, town, or village where your residence card is located.

Local Government Information System Organization homepage (external site)
https://www.jpki.go.jp/jpkiidreset/howto/index.html

Q47 When will the subsidy be paid?

After quarterly performance reports and a review, grants will be awarded by the end of the following month.
The scheduled payment months for each quarter are as follows.
※Business overview_Payment period
In addition, if there is a performance report beyond the reporting date or there is a deficiency in the content. The scheduled payment month may be delayed.

Q48 Does the subsidy payment account need to be in the name of the subsidy recipient (parent)?

The account must be in the name of the recipient of the grant.

Q49 Can I receive the subsidy in cash?

Payments can only be made by transfer to financial institutions such as banks.

Q50 If I do not have a receipt for the usage fee paid to a free school, etc., are there any documents that can be substituted?

Receipts confirming payment of usage fees are required for grant payment. Please contact the free school you attend. For details regarding receipts, etc., please check pages 5 and 6 of the Usage Status Report User Manual.
Click here (PDF link)

Q51 What should I do if the amount listed on my receipt includes something other than the usage fee?

It is essential that the receipt clearly shows the amount of the usage fee, including a breakdown of the amount. Please contact the free school you attend. For details regarding receipts, etc., please check pages 5 and 6 of the Usage Status Report User Manual.
Click here (PDF link)

Q52 I paid the usage fee for March 2025 in April. Will a subsidy be provided in this case?

Usage fees paid to free schools, etc. by March 31, 2025 are eligible for payment. Please note that this case is not eligible for payment.
If the payment date of the usage fee is after April 1, 2025, the subsidy cannot be paid. (Added on December 27th)

Q53 If I am eligible for the subsidy from April, do I also need to prepare information about my attendance at free schools, etc.?

It must be created for each month eligible for the subsidy. Please ask free schools, etc. to create monthly forms starting from April.

Q54 For online documents, is there a specification for the file format to upload?

Please upload in JPG, PNG or PDF format.
*How to apply

Q55 What is the maximum file size when uploading documents?

The maximum limit is 10MB per file.
If you lower the image quality, please check that the text is readable before uploading.

Q56 The municipality where I live also has free school subsidies, but is it possible to receive them at the same time?

If, at the time of your application to the Tokyo Metropolitan Government, you have received a grant from another local government for the same usage fee, you will need to deduct that grant from your subsidy-eligible expenses. Please contact the office for details.

[Tokyo Free School Usage Fee Subsidy Office (Trustee: Adecco Co., Ltd.)]
Telephone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
*The e-mail address has been changed to prevent spam mail.
We apologize for the inconvenience, but please replace (at) with @.

Q57 Even if I am receiving tuition assistance, am I still eligible?

Eligible.

Q58 If I receive this subsidy, can the days I attend a free school etc. be treated as attendance on the curriculum syllabus?

The requirements for receiving this subsidy and the requirements for being treated as "attendance on the curriculum syllabus, etc." are different, so just by receiving this subsidy, activities at free schools etc. ” is not allowed.
Please contact the school you are enrolled in regarding ``attendance on the curriculum syllabus''.

Q59 Please tell me where I can consult about school refusal.

The contact points for consultation regarding children's education (including truancy) in each ward, town, and village in Tokyo are as follows. Please use the consultation desk in your area.
Each ward municipal education consultation office (room)
https://e- sodan.metro.tokyo.lg.jp/links/row.html
 
In addition, the Tokyo Metropolitan Educational Consultation Center provides educational counseling for children from infants to the equivalent of high school students. You can consult about group maladjustment, etc. by phone, visit, or email.
For details, please check the link below.
Tokyo Education Consultation Center Home Page
https://e-sodan.metro.tokyo.lg.jp/

Q60 When applying for the grant, do I need to apply to the school I am enrolled in?

There is no need to inform your current school at the time of application. In addition, after the issuance decision is made, the applicant must submit the "Report on School Conditions, etc.", which must be submitted quarterly, to the school where the applicant is enrolled.

Q61 Is this grant taxable? Also, do I need to file a tax return?

Please contact your local tax office.​
(Tokyo Regional Taxation Bureau homepage)
https://www.nta.go.jp /about/organization/tokyo/location/tokyo.htm

Q62 What procedures should I follow if my address changes?

In the event of a change of address within Tokyo, in principle an application for approval of the change is required, but the deadline for application for approval of the change in FY2024 is Saturday, March 15, 2025. Please contact the secretariat regarding procedures after the 16th (Sunday).
Please note that if you move outside of Tokyo, the usage fees after the move will not be covered by this subsidy, and you will need to submit a "cancellation notice" immediately. If you have any questions regarding the procedures, please contact the secretariat.
※Moved to the category "Changes, Cancellations, and Withdrawals After Grant Decision"
【Tokyo Free School, etc. User Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)】
Tel: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
※The email address has been changed to prevent spam.
Please replace (at) with @ when using this form.

Q63 I want to change my registered email address. How to change

If you would like to change your registered email address, please contact the secretariat.

【Tokyo Free School, etc. User Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)】
Tel: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
※The email address has been changed to prevent spam.
Please replace (at) with @ when using this form.

Q64 I want to change my registered account

Online applicants must change the account from My Page. Those applying by mail will be notified individually, so please contact the office.

【Tokyo Free School, etc. User Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)]
Phone: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
※The email address has been changed to prevent spam.
Please replace (at) with @ when using this form.

Q65 If I don't submit my application in time for the 4th usage report period, will I still not be able to receive the subsidy?

Reports submitted after the deadline will not be accepted for any reason.
The final deadline for submitting the usage status report for fiscal year 2024 is Tuesday, April 15, 2025.
Please note that subsidies will not be paid if any of the following ① or ② applies.
① If the usage status report is not submitted by the final submission deadline.
② If there are any deficiencies after the usage status report and the deficiencies are not resolved by Friday, April 25, 2025

Q66 How should the "Attend" column be filled in for the Attached Usage Report prepared by free schools, etc.?

If the student attended the center, write "○". If the course requires the student to attend the center but the activity was unavoidably conducted online due to poor health or other reasons, write "O".
Please also check the example of how to fill in the Attached Attendance Status Report.
https://tokyo-fs-support.metro.tokyo.lg.jp/document_report/

Q67 Can free schools, etc. use their own format for the attached usage report?

You can use any format, but please contact the secretariat in advance as there are some required fields.

【Tokyo Free School, etc. User Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)】
Tel: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
※The email address has been changed to prevent spam.
Please replace (at) with @ when using this form.

Q68 Will attending a center during long holidays such as summer vacation be eligible for the subsidy?

Even if the school you are enrolled in is on long holidays such as summer vacation, if the free school etc. is open and you have attended the center, you will be eligible.
Please note that the attached report on attendance status must be submitted for each month for all periods for which the grant has been approved, regardless of whether you attended the center or not.
Please contact the secretariat for details.

【Tokyo Free School, etc. User Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)】
Tel: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
※The email address has been changed to prevent spam.
Please replace (at) with @ when using this form.

Q69 Will the subsidy be applied if I have not attended the center even once in a month?

In principle, if a child does not attend the daytime (school hours) even once a month, the subsidy for that month cannot be paid.
However, if the child is unable to attend due to circumstances such as the child's health, there is a possibility that the subsidy may be paid as an exception if a "Application" is prepared.
※The decision on whether or not to grant the subsidy will be made after reviewing the contents of the "Application".
Please check the application form at the link below.
　※Required documents for usage report

Q70 How should I fill out the "Application" to be submitted if I am unable to attend the daycare center even once a month?

Please write the following two points in detail. Also, please write for each month.
・Please write the specific reason why the child did not attend the daycare center even once a month.
・Please consult with the free school etc. regarding your child's return to school and provide a detailed description of future measures for returning to school, including the content of that consultation.
Please see the link below for an example of how to fill out the form.
　※Required documents for usage report

Q71 What should I do if my child is suspended from a free school etc.?

Subsidies cannot be paid if the child has not attended the school during the day (school hours) even once a month.
Even if the child is suspended from school, it is necessary to submit a monthly usage report for the entire period for which the grant was approved.

If you have any questions, such as if you are paying the usage fee in the same way as if the child attended the school during the suspension of attendance, please contact the secretariat.

【Tokyo Free School, etc. User Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)】
Tel: 03-6800-8763
Email: Info(at)tokyo-fs-support.jp
※The email address has been changed to prevent spam.
Please replace (at) with @ when using this form.

Q72 What should I do if the fee is based on a so-called ticket system?

You will need to submit "Supplementary Documents for Tokyo Free School User Support Project Subsidy Receipts, etc. (Confirmation of Usage Record of Prepaid Tickets)" along with receipts, etc. For details, please see the notes on page 8 of the Usage Report User Manual.