Q-1 What procedures should I follow if my address changes?

If your address changes within Tokyo, you will generally need to go through the change procedure (notification of change).
If you move outside of Tokyo, the usage fees after the move will no longer be covered by this subsidy, and you will need to submit a "cancellation notification" as soon as possible.
The deadline for application for approval of changes for fiscal year 2026 is Monday, March 15, 2027. Please contact the secretariat for information on handling after Tuesday the 16th.
If you have any questions about the procedures, please contact the secretariat.
Please check the link below for the documents required for the change procedure.
※Documents required for changing, withdrawing, or canceling an application

Q-2 What should I do if my name changes after I submit my application?

Please contact the secretariat as we will need to confirm the situation.

[Tokyo Metropolitan Government Free School and Other Facilities Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)]
Phone: 03-6800-8763
Email: Info(at)tokyo-fs-support.metro.tokyo.lg.jp
*The email address has been modified to prevent spam. Please replace (at) with @ when using the email address.

Q-3 I want to change my registered email address. How to change

Please contact the secretariat as we will need to confirm the situation.

[Tokyo Metropolitan Government Free School and Other Facilities Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)]
Phone: 03-6800-8763
Email: Info(at)tokyo-fs-support.metro.tokyo.lg.jp
*The email address has been modified to prevent spam. Please replace (at) with @ when using the email address.

Q-4 What should I do if my monthly subscription fee changes?

If your monthly usage fee changes, you are generally required to complete a change procedure.
If either the new or new fee is less than 20,000 yen, please submit a "Change Approval Application." If both the new and new fees are 20,000 yen or more, please submit a "Change Notification."
If you have any questions about the procedure, please contact the secretariat. Please check the following link for the necessary documents for the change procedure.
※Required documents for changing, withdrawing, or canceling an application

Q-5 How do I go about changing my monthly subscription plan?

If your monthly fee changes due to a change in your course, you will generally need to complete a change procedure.
If the fee is less than 20,000 yen before or after the change, please submit a "Change Approval Application". If the fee is 20,000 yen or more before or after the change, please submit a "Change Notification".
If you have any questions about the procedure, please contact the office. Please check the following link for the necessary documents for the change procedure.
※Required documents for changing, withdrawing, or canceling an application

Q-6 What is the procedure for extending the application period?

If you wish to extend the application period, you will need to go through the change procedure. Please submit a "Change Approval Application".
If you have any questions about the procedure, please contact the secretariat. Please check the following link for the necessary documents for the change procedure.
※Required documents for changing, withdrawing, or canceling an application

Q-7 What procedures should I follow if my child leaves the free school?

If you wish to shorten the application period, such as by withdrawing from a free school, you will need to go through a change procedure.
If you are shortening only a portion of the period, please submit a "Change Approval Application." If you are canceling the entire period, please submit a "Cancellation Notification."
If you have any questions about the procedure, please contact the office. Please check the following link for the necessary documents for the change procedure.
※Required Documents for Changing, Withdrawing, or Canceling an Application

Q-8 What is the procedure for transferring to a different free school?

If you wish to change or add a free school, you must go through the change procedure. Please submit a "Change Approval Application".
If you have any questions about the procedure, please contact the office. Please check the following link for the necessary documents for the change procedure.
※Required documents for changing, withdrawing, or canceling an application

Q-9 I want to change my registered account

If you wish to change your registered bank account, please contact the secretariat.

[Tokyo Metropolitan Government Free School and Other Usage Fee Subsidy Secretariat (Contractor: Adecco Co., Ltd.)]
Phone: 03-6800-8763
Email: Info(at)tokyo-fs-support.metro.tokyo.lg.jp
*The email address has been modified to prevent spam. Please replace (at) with @ when using the email address.

Q-10 Where can I find my grant approval number?

You can check this in the "Confirmation of Application Details" section under "Various Confirmations and Procedures" in My Page, specifically in the "Notification of Grant (or Denial) Decision."